Who Does What by How Much? A practical guide to customer-centric OKRs

by Jeff Gothelf and Josh Seiden

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Who is this Masterclass for?

Employee - Champion - Leader

Business Management Level

Strategic - Tactic - Operational

Focus of Improvement

Performance - Engagement

Course curriculum

  • Welcome to Who Does What by How Much? A practical guide to customer-centric OKRs Free
  • What are OKRs?
  • Why use OKRs?
  • The Who does what by how much? OKR Workbook
  • Start with Strategy
  • Outcomes: Meaningful changes in customer behavior
  • How to write inspirational objectives and measurable, human-centric key results
  • The OKR Cycle
  • FAQ Part 1: General Questions
  • FAQ Part 2: How do teams use OKRs?
  • FAQ Part 3: How do we involve customers in our OKRs?
  • Thank you! And some next steps
  • How to present your test
  • OKR Foundations
  • Why & When OKRs
  • How to define great objectives
  • How to define great key results
  • How to integrate OKRs in your daily practice
  • Dos and Don'ts
  • Congratulations!
  • OKR Practitioner Playbook
Jeff Gothelf

Who Does What by How Much? A practical guide to customer-centric OKRs

  • 0 Hours of content
  • 9 Chapters
  • 21 Lessons
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Masterclass Instructors

Founder Gothelf.co

Jeff Gothelf

Author of “Who does what by how much?” and leading expert in customer-centric product development. Teaching executives to simplify prioritization and decision-making by putting the customer first.
HELLO@OKRMENTORS.COM
Jeff Gothelf
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