Who Does What by How Much? A practical guide to customer-centric OKRs
by Jeff Gothelf and Josh Seiden
Jeff Gothelf
Joshua Seiden
Welcome to Who Does What by How Much? A practical guide to customer-centric OKRs
FREE PREVIEWWhat are OKRs?
Why use OKRs?
The Who does what by how much? OKR Workbook
Start with Strategy
Outcomes: Meaningful changes in customer behavior
How to write inspirational objectives and measurable, human-centric key results
The OKR Cycle
FAQ Part 1: General Questions
FAQ Part 2: How do teams use OKRs?
FAQ Part 3: How do we involve customers in our OKRs?
Thank you! And some next steps
How to present your test
OKR Foundations
Why & When OKRs
How to define great objectives
How to define great key results
How to integrate OKRs in your daily practice
Dos and Don'ts
Congratulations!
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