Webinar Key Takeaways

  1. Good Objectives are qualitative, inspirational, provide clear customer value, support organizational purpose, and are time-bound.

  2. Key Results should measure outcomes - meaningful changes in human behavior that drive business results.

  3. Use the formula "Who does what by how much?" to frame outcome-based Key Results.

  4. OKRs should be customer-centric, focusing on value delivered rather than just outputs. Customer-centric OKRs drive more discovery work, empathy-building, and organizational agility.

  5. Frame ideas as hypotheses and design quick experiments to test assumptions before full implementation.

  6. Support departments (e.g., HR, Finance) should align OKRs with overall organizational goals and focus on supporting other departments. Everyone in an organization has a customer, including internal teams serving each other.

  7. When discussing budgets with finance, focus on desired outcomes and flexibility to adjust based on learnings.

  8. Short learning cycles can also provide valuable insights to guide decision-making within an organization.

  • Who is this Event for?

    Everyone who is interested in learning and improving their OKR skills from the experience of great experts.

  • Business management level

    All levels

  • Improvement objective

    Focus, practice, improve, implement.

Speaker

Founder Gothelf.co

Jeff Gothelf

Author of "Who does what by how much?" and leading expert in customer-centric product development. Teaching executives to simplify prioritization and decision-making by putting the customer first.
 

 

What's in it?

  • What role do OKRs play in addressing customer needs?

    Learn how to leverage OKRs to address customer needs effectively. This webinar dives into the role of customer-centric OKRs, offering practical insights for organizations looking to align business outcomes with customer expectations and drive measurable success.

  • 50 Minutes Session

    With its high-engaging real-time content, discover the OKR world with international experts.

 

 

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